For hospitals, clinics, and care coordinators

Refer a patient

One call or email starts the process. We work with discharge planners, social workers, and managed care organizations to place eligible patients quickly and keep the referring team in the loop.

Step 1

Check that your patient qualifies

Recuperative care is covered by Minnesota Health Care Programs when the patient meets all of the following:

  • Age 21 or older with Medical Assistance, or 19 or older with MinnesotaCare
  • Currently experiencing homelessness or otherwise unhoused
  • Needs short-term medical care and support, expected under 60 days
  • Independent with activities of daily living
Step 2

Send us the referral

An advanced practice provider (physician, nurse practitioner, or physician assistant) issues discharge instructions, then your team sends us:

  • Patient name, date of birth, and MHCP member information
  • Discharge instructions and the current care plan
  • Medication list and upcoming follow-up appointments
  • Contact information for the referring care team
Refer online

Online referral form

Fill this out and send it straight to our intake team. Fields marked required must be completed. Prefer paper? Download the PDF referral form and email it to us instead.

Referral date
Client information
Referring clinic or hospital
Medical eligibility

Confirm the individual meets all required criteria for recuperative care services. (all required)

Medical information and diagnosis
Provider attestation

Submitting prepares a complete referral addressed to our intake inbox. Please do not include information beyond what this form requests.

Good to know

Common questions

What does it cost the patient?

Nothing out of pocket for eligible members. Recuperative care is a covered benefit under Minnesota Health Care Programs, and we work directly with managed care organizations on reimbursement.

How long can a patient stay?

Stays are available from 21 days up to 60 days, depending on the patient's recovery and housing plan.

What is the facility like?

Dorm-style rooms designated by gender, with 24-hour staff availability, daily wellness checks, three meals a day, secure storage, and telephone access.

Who supervises the care?

Health services are supervised by an enrolled advanced practice provider, with nursing support, wound management, and medication support on site.

What happens at discharge?

Discharge planning starts on day one. We connect each guest to housing resources, case management, and community services, and we share outcomes with the referring team.

Where are you located?

7645 Nicollet Ave S in Richfield, just south of Minneapolis with quick access from 35W, I-494, and the Highway 62 corridor.